DELIVERY
- Netherlands and Belgium: Orders placed on weekdays before 5 p.m. are delivered the next business day.
- Germany and France: Orders placed on weekdays before 5 p.m. are delivered in 1-3 business day.
- Other Countries: For delivery times outside the Netherlands and Belgium, please contact our customer service team for precise information.
Delivery Process
Netherlands and Belgium:
| Order placed by 5 p.m. on weekdays | Next day delivery |
| Order placed on Saturday and Sunday | Delivery on Tuesday |
| Order placed on Holidays | 1 day after next business day |
Germany and France:
| Order placed by 5 p.m. on weekdays | Delivery in 1-3 business days |
| Order placed on Saturday and Sunday | Delivery in 1-3 business days from Monday |
| Order placed on Holidays | Delivery in 1-3 business days after next business day |
Other Countries in Europe:
| Order placed by 5 p.m. on weekdays | Delivery in 2-5 business days |
| Order placed on Saturday and Sunday | Delivery in 2-5 business days from Monday |
| Order placed on Holidays | Delivery in 2-5 business days after next business day |
Countries out of Europe: Please contact our customer service team for precise information.
Shipping costs for orders under €120
| Netherlands, Belgium, Germany, and France | €4.95 |
| Other Countries | Please contact our customer service team for precise information. |
Important Notice: Customs and Import Charges
- Customs Delays: Nomestic is not responsible for delays caused by customs procedures in the recipient’s country.
- Import Taxes and Fees: Recipients may be required to pay import taxes, customs duties, or additional fees upon delivery. These charges are beyond Nomestic’s control and must be covered by the recipient.
Address Change
- Before Ordering: You can easily update your address in your account settings.
- After Placing an Order: If your order is already placed, please contact our customer service team immediately. We’ll do our best to update the address before your order is processed.
Track & Trace
Once your package leaves our distribution center, you’ll receive an email with a Track & Trace code, allowing you to monitor its journey until it reaches you.