WARRANTY
All products purchased from the Nomestic Webshop come with a statutory 2-year guarantee, ensuring reliability and quality you can trust. Our products are designed to meet your expectations and perform as intended, giving you peace of mind with every purchase.
If your product develops a defect within the warranty period through no fault of your own, we’re here to help. Simply contact us with a description of the issue, along with a photo or video of the defect and your order number, and we’ll work with you to find the best solution. Your satisfaction is our priority!
While we strive to provide the best service, some circumstances are logically excluded from warranty coverage, such as:
- Improper Use: Defects or damage caused by the incorrect use of the product.
- Intentional Damage or Negligence: This includes damage from falls, water exposure, impact, or exceptional wear and tear.
- Altered Product Condition: Products that are no longer in their original condition due to unauthorized repairs, improper installation, or modifications by third parties.
Support for Out-of-Warranty Products
If your product is no longer under warranty but you’re still experiencing issues, don’t hesitate to contact us. Our team is committed to assisting you and will do everything possible to help resolve the problem. Your satisfaction is important to us!